Management Team

Matt Thurstan

Matt Thurstan

Chief Executive Officer for MyCSP Ltd

Matt joined MyCSP as Chief Executive Officer on 1 August 2016.

Matt joined from the Department for Work and Pensions where for the last nine years he has held a number of senior roles, most recently as Director of Contracted Employment Programmes supporting jobseekers back into work.

Matt is a chartered accountant and past positions including working at both Andersen and Deloitte. He is also member of the Institute of Chartered Accountants for England and Wales [ICAEW]

Neville Fell

Neville Fell

Chief Finance Officer

Neville joined MyCSP in February 2012 as Chief Finance Officer.

He was appointed to the MyCSP Board on 1 November 2013.

Neville has 15 years' experience in senior roles in BPO organisations, most recently as Finance Director at Ventura/Capita one of the UK’s leading outsourcers partnering with blue chip and government organisations, including O2, Sky, Google and the Department for Work and Pensions.

He has extensive experience in negotiating contracts, providing commercial solutions and improving profitability.

Neville is an Associate of the Chartered Institute of Management Accountants.

David Boardman

David Boardman

Director of Customer Excellence

Prior to joining MyCSP, David previously worked in a similar role within the housing sector in London for five years. His current remit spans employee and member communications, events, PR, marketing and public affairs.

Before his role in housing he delivered award-winning corporate communications for online retailer Shop Direct Group, working on well-known brands such as Littlewoods and Very.co.uk. In that role he managed the communications of the merger of Littlewoods Home Shopping and Great Universal and the sale of both the Littlewoods stores and the Index retail store businesses.

 

Sharon Crosland

Sharon Crosland

Company Secretary - Governance & Legal Services

Sharon has 25+ years’ experience in senior governance, policy and major project roles within Central Government and financial services.

She has experience in delivering improved customer outcomes via large projects, multi-agency programmes and continuous improvement schemes. Her expertise lies in corporate governance, compliance and company secretarial services in public, private and social enterprise sectors.

Angela Garner

Angela Garner

Chief Operating Officer

Angela is an experienced leader and domain expert in the Pensions sector with over 25 years’ experience. She has a proven track record of driving organisational progression through change leadership and exceptional stakeholder management.

Angela has delivered a series of major go to market strategies and pensions transformations in both the public and private sectors. A known industry practitioner, with validated expertise in Defined Benefits, Defined Contributions, Investment Management, SIPP, Pensions Remediation, Pensions Reform, Wealth Management, Investments and Platforms. 

Most recently, she worked with Equiniti as interim Director to deliver a go to market strategy for the Life and Pensions segment. Over a two year period, Angela successfully shaped a multi-location (onshore / offshore) business, whilst delivering a Target Operating Model, IT Upgrade and bid strategy. She has prior experience of leading major transformation at the Pension Protection Fund and she was Director and on the Board of Legal & General’s Wealth Management business – Legal & General Portfolio Management Services (LGPMS) Ltd.

Muna Rowe

Muna Rowe

Director of Risk and Compliance

Muna is a pensions risk and compliance and operational professional with strong pensions technical knowledge and over 15 years’ pensions experience.

Her experience includes working with Trustees and their advisers to manage the operational, financial and regulatory risks that affect their Schemes.

Muna is a chartered accountant with over 10 years post qualification experience in the audit and financial accounting of pension schemes, corporate bodies and charities in both UK and International Standards.

She has five years post qualification experience of CIPD (HR) with a good understanding of employment laws and HR practices as well as coaching, mentoring and developing teams. She is also ICSA (Company secretarial qualification) qualified with a good understanding of governance and strategy, laws and finance.

Jason Hayes

Jason Hayes

Interim IT Director

Jason’s experience spans IT Systems, Application Development and Pensions Administration. Over his 29 year career, he has worked at a number of different financial institutions and software development houses.

He’s personally been involved in multiple software development and large scale implementation projects, as well as the design and development of numerous technology platforms, including calculation engines, administration platforms and digital applications.  

In addition to his role at MyCSP, Jason is a member of the Equiniti IT Executive team and is responsible for 300 staff at multiple locations in the UK and Chennai and all of the IT Products and Services delivered into both MyCSP and EQ Paymaster (Pensions) division.