High calibre appointment for MyCSP client management team

2 May 2013

MyCSP announces the appointment of former armed forces director to lead commercial relationship with Cabinet Office.

MyCSP, UK central government’s first mutual joint venture set up to administer the pensions of some 250 current and ex-government departments, has announced the appointment of Colonel Alan Brown as part of their business transformation plans to deliver high quality pension administration, training and employee engagement services.

Alan, a former assistant director of future delivery at the Service Personnel and Veterans Agency, has been appointed key account director and will be responsible for the commercial management of MyCSP’s client contracts which include its seven year agreement with the Cabinet Office to deliver pensions administration and associated services to 1.5 million scheme members.

MyCSP chief executive, Nicola Hurst, commented on this most recent appointment to the MyCSP executive team:

“The appointment of Colonel Alan Brown reflects MyCSP’s ongoing commitment to developing a world class service for the 1.5 million civil service scheme members we support today, and to those new clients that we will add to our portfolio in the future. His experience brings further insight into working with the public and private sector organisations which will continue to strengthen our ground breaking mutual joint venture partnership.”

Alan’s experience negotiating and managing significant contracts with a range of public and private sector stakeholders, ideally places him to ensure the unique mutual partnership continues to deliver the highest levels of service to members, at a time of major pensions reform.

His role will also cover growing engagement with the 250 current and ex-government departments who are the first touch point for members, including the creation of a centre of excellence for Client Relationship Management through the structured development of employee partners.

Alan has a strong background in finance, HR, and administration, having held a variety of relevant senior roles within the MoD during his Army career including leading and working in multi-national and multi-disciplinary teams, both in the UK and abroad. His main professional interest is in the development of people as a means to increasing organisational performance; he is a licensed coach and a Chartered Fellow of the CIPD.

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